• ₹

Privacy Policy

Privacy Policy

Welcome to VLIFE.in, operated by LIFYANA LIFECARE ENTERPRISES. We respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or purchase products through VLIFE.in ("Website").

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Website:

A. Personal Information

When you create an account, place an order, contact us, or otherwise interact with our Website, we may collect:

  • Full name

  • Email address

  • Mobile/telephone number

  • Billing address

  • Shipping/delivery address

  • Account login information

  • Order and purchase history

  • Information provided when contacting customer support

B. Payment Information

Payments may be processed through third-party payment service providers.

We generally do not store complete credit/debit card numbers, CVV numbers, UPI PINs, or banking passwords on our servers. Payment information may be collected and processed directly by the relevant payment gateway according to its own privacy policy and security practices.

C. Automatically Collected Information

When you visit our Website, certain technical information may automatically be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of visits

  • Referring website

  • Approximate location information

  • Cookies and similar technologies

2. How We Use Your Information

We may use your information for purposes including:

  • Creating and managing your account

  • Processing and delivering your orders

  • Confirming payments and transactions

  • Providing customer support

  • Communicating with you regarding your orders

  • Sending important service-related notifications

  • Improving our Website, products, and services

  • Personalising your shopping experience

  • Preventing fraud, misuse, and unauthorised activity

  • Maintaining Website security

  • Complying with applicable laws and legal requirements

  • Sending promotional communications where permitted and where you have provided the necessary consent

3. Cookies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Keep you signed in

  • Remember shopping cart information

  • Understand how visitors use the Website

  • Improve Website performance

  • Provide relevant content and offers

  • Analyse Website traffic

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some Website functionality.

4. Sharing of Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • IT and technical service providers

  • Analytics and security providers

  • Customer support service providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

Such sharing will be limited to information reasonably necessary for the relevant purpose.

5. Third-Party Services

Our Website may contain links to or integrate with third-party websites and services.

Third-party services may have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service before providing your personal information.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Complete transactions

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, accounting, tax, or regulatory requirements

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

8. Children's Privacy

Our Website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of information where legally permissible

  • Withdraw consent where processing is based on consent

  • Opt out of certain promotional communications

  • Raise a privacy-related complaint

To exercise an applicable right, please contact us using the details provided below.

10. Marketing Communications

If you receive promotional emails, SMS messages, WhatsApp messages, or other marketing communications from us, you may request to stop receiving such communications.

Transactional and service-related communications, such as order confirmations, delivery updates, payment notifications, and important account notices, may still be sent where necessary.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

Any updated version will be published on this page with the revised "Last Updated" date.

12. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

LIFYANA LIFECARE ENTERPRISES
Website: VLIFE.in
Email: Admin@vlife.in
Phone:+918300143555


Address:Lifyana Lifecare Ents, VM Sathiram,Rahmath Nagar, Tirunelveli, Tamil Nadu 627011

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

13. Consent

By using VLIFE.in, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.