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Terms & Conditions

Terms & Conditions


Welcome to VLIFE.in, operated by LIFYANA LIFECARE ENTERPRISES.

These Terms & Conditions govern your access to and use of the VLIFE.in website, including browsing, creating an account, purchasing products, making payments, and using our services.

By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the Website.

1. About VLIFE.in

VLIFE.in is an online shopping platform through which customers can browse and purchase products offered through the Website.

Product categories and availability may change from time to time.

2. Eligibility

By using this Website, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide is accurate and complete.

  • You will use the Website only for lawful purposes.

  • You will not use the Website to conduct fraudulent or unauthorised activities.

If you are using the Website on behalf of another person or organisation, you confirm that you have authority to accept these Terms on their behalf.

3. Account Registration

Certain features may require you to create an account.

You are responsible for:

  • Providing accurate information

  • Keeping your login credentials confidential

  • Maintaining the security of your account

  • Informing us if you suspect unauthorised access

You are responsible for activities performed through your account unless the activity resulted from circumstances outside your reasonable control.

We reserve the right to suspend or terminate accounts where we reasonably believe that the account is being misused, fraudulent, or in violation of these Terms.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the Website are accurate.

However:

  • Product images may vary slightly from the actual product.

  • Colours may appear differently depending on your device or display.

  • Packaging may change from time to time.

  • Product specifications may be updated by manufacturers or suppliers.

  • Availability may change without prior notice.

We reserve the right to correct errors or omissions in product information.

5. Prices

All prices displayed on the Website are subject to change without prior notice.

Where applicable, taxes, shipping charges, handling charges, or other applicable charges may be displayed separately during checkout.

In the event of an obvious pricing or listing error, we reserve the right to correct the error and, where appropriate, cancel the affected order and refund any amount already paid.

6. Orders

Placing an order through the Website constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation.

An order may be cancelled or declined in circumstances including:

  • Product availability issues

  • Incorrect product or pricing information

  • Payment failure

  • Suspected fraud or unauthorised activity

  • Incorrect or incomplete delivery information

  • Technical errors

  • Other legitimate business or legal reasons

If an order is cancelled after payment has been received, the applicable amount will be refunded through the relevant payment method, subject to applicable policies.

7. Payment

Payments may be processed through third-party payment gateways.

You agree to provide valid and accurate payment information when placing an order.

We are not responsible for failures, delays, or errors caused by third-party payment providers, banks, card networks, or other financial institutions.

8. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated delivery period displayed at checkout or communicated to you.

Delivery timelines may be affected by:

  • Shipping partner delays

  • Incorrect delivery information

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • Logistics disruptions

  • Events outside our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate delivery information.

9. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to our applicable Return and Exchange Policy.

Before returning a product, customers should follow the return instructions provided by VLIFE.in.

Products may be ineligible for return or exchange where:

  • The return period has expired

  • The product has been used improperly

  • The product has been damaged after delivery

  • The product is missing original packaging or accessories where required

  • The product is specifically identified as non-returnable

  • The return does not satisfy the applicable return-policy requirements

Any refund approved by us will be processed according to the applicable refund policy and payment method.

10. Cancellation

Customers may request cancellation of an order before it has been processed or dispatched, subject to our cancellation policy.

Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return procedure.

We reserve the right to cancel an order where necessary due to product availability, pricing errors, suspected fraud, payment issues, or other legitimate reasons.

11. User Responsibilities

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt to gain unauthorised access to the Website

  • Interfere with Website security

  • Upload malicious code or harmful software

  • Attempt to disrupt Website operations

  • Use another person's account without permission

  • Submit false or misleading information

  • Conduct fraudulent transactions

  • Copy or reproduce Website content without permission

  • Use automated systems to scrape or collect Website data without authorisation

12. Intellectual Property

All Website content, including but not limited to:

  • Logos

  • Brand names

  • Text

  • Graphics

  • Images

  • Product descriptions

  • Website design

  • Layout

  • Icons

  • Software

  • Videos

  • Other materials

may be protected by intellectual-property laws.

Unless expressly permitted, you may not reproduce, modify, distribute, publish, sell, or commercially exploit Website content without prior written permission.

13. User Reviews and Content

If the Website allows you to submit reviews, comments, photographs, or other content, you agree that:

  • Your content must be lawful and truthful.

  • You must not submit defamatory, abusive, obscene, fraudulent, or unlawful content.

  • You must not violate another person's intellectual-property or privacy rights.

  • You must not impersonate another person.

We reserve the right to remove content that violates these Terms or applicable law.

14. Third-Party Links and Services

The Website may contain links to third-party websites, payment services, delivery services, social-media platforms, or other external services.

We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or terms.

Your use of third-party services is subject to the terms and policies of those third parties.

15. Health and Product Information

Some products available through VLIFE.in may relate to health, wellness, personal care, nutrition, or household use.

Information provided on the Website is intended for general product-information purposes and should not be treated as professional medical advice unless specifically stated otherwise.

Customers should read product labels, instructions, warnings, ingredients, and usage information before using a product.

Where appropriate, consult a qualified healthcare professional before using health-related products, particularly if you have an existing medical condition, allergy, or are taking medication.

16. Disclaimer

To the extent permitted by applicable law, VLIFE.in provides the Website and its content on an "as available" basis.

We do not guarantee that:

  • The Website will always be available

  • The Website will be completely error-free

  • Product information will always be free from errors

  • The Website will be free from viruses or harmful components

  • Every product will always be available

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be responsible for indirect, incidental, special, consequential, or other losses arising from your use of the Website or products purchased through it, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

18. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Fire

  • Epidemics or pandemics

  • Government actions

  • War

  • Civil unrest

  • Strikes

  • Internet or telecommunications failures

  • Transportation disruptions

  • Supply-chain disruptions

  • Other events beyond our reasonable control

19. Privacy

Your use of VLIFE.in is also governed by our Privacy Policy, which explains how we collect and process personal information.

20. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will become effective when the updated Terms are published on the Website unless otherwise stated.

You should review this page periodically for updates.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes arising from or relating to the use of the Website or these Terms shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the Company's applicable place of business, subject to applicable law.

22. Contact Us

For questions regarding these Terms & Conditions, orders, products, or customer support, please contact:

LIFYANA LIFECARE ENTERPRISES
Website: VLIFE.in
Email: Admin@vlife.in
Phone: +918300143555

Address:Lifyana Lifecare Ents, VM Sathiram,Rahmath Nagar, Tirunelveli, Tamil Nadu 627011

23. Acceptance of Terms

By accessing, browsing, registering on, or purchasing from VLIFE.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.